Maintenance Requests

Submit repair requests online and understand how HUBB Homes prioritizes and responds to maintenance.

A thoughtfully arranged common area designed with accessibility and comfort in mind for diverse adult residents, photographed in clean, modern realism. A pair of plush armchairs with high backs and sturdy armrests sit near a low bookshelf and a small side table, suggesting suitability for seniors and residents who value stable support. A large, soft rug anchors the seating area on smooth flooring, with a subtle ramp visible near a wide doorway in the background. Soft, diffused daylight filters through sheer curtains, creating a warm, relaxed tone. Captured at eye level with a balanced composition, the scene emphasizes dignity, safety, and respect for all residents, including veterans and individuals reentering the community, while remaining free of human figures or text.

Request maintenance

Describe the issue, upload photos if possible, and include room details so our team can respond quickly and accurately.

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An exterior street-level view of a well-maintained single-family home in Jacksonville converted into shared housing, shown in realistic photographic style. The house features a fresh, light-colored facade, a tidy front yard with trimmed grass and a few native plants, and a clear, welcoming path leading to the front door. A small, covered porch holds two simple outdoor chairs and a potted plant, symbolizing a stable, community-oriented environment. Late afternoon sunlight casts warm, gentle shadows across the siding and walkway, enhancing the sense of safety and permanence. Shot from a slightly low, front-facing angle, the image feels grounded and trustworthy, portraying the property as a respectful, dignified place to live, with no people, signage, or text in view.

Maintenance response and safety guide

HUBB Homes responds to routine maintenance requests within 24–48 hours, with faster service for urgent issues. Emergency problems affecting safety, electricity, water, or secure access are handled immediately; call our emergency line after submitting an online request.

Emergency

For urgent safety, fire, flooding, or security issues, call our 24/7 emergency line at 904-555-0101 before submitting an online request.

Non-emergency line: 904-555-0102.

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A spotless, private bedroom in a shared home, designed for an independent adult, captured in photographic realism. A neatly made full-size bed with a clean white duvet and a soft gray throw sits against a light-colored wall, beside a simple wooden nightstand with a small lamp and a single green plant. A sturdy desk and ergonomic chair are positioned near a window with soft daylight streaming in, creating gentle highlights on the smooth surfaces. The carpet is freshly vacuumed, and a closet door stands slightly ajar, revealing organized storage. The atmosphere is quiet, dignified, and reassuring, with a balanced, eye-level composition that shows the entire room as a peaceful, private retreat, free of personal clutter, people, or text.